Tesco Diets – Weight Loss Pledge
Weight loss pledge & money back guarantee terms and conditions
The weight loss pledge is restricted to people whose BMI is 26 or above with a minimum weight loss goal of 8lbs. Upon signing up, a realistic healthy weight loss goal will be set for a suitable length of time based on your BMI and personal goals. You are exempt from the pledge if:
- You have a BMI of less than 26.
- You have less than 8 lbs to lose.
- You have a weight gain or maintenance target.
To avail of the money back guarantee you must be eligible for the pledge and use the service for the agreed length of time. Use of the service is defined by members who log into their account on a weekly basis, post their weight, leave a comment and generate a new diet plan. If use of site is interrupted by illness or vacation, the money back guarantee no longer applies. Tesco strongly recommends that you should seek medical advice before starting any weight loss or nutritional programme. You are only entitled to a refund once during your membership and this is based on your agreed goal, which cannot be amended.
We will not refund any money spent on additional services such as Recipe Club, Fitness Club and the D.N.A. We will not refund any costs incurred for ongoing membership fees.
The guarantee is only applicable to new members who join on or after the 10 of May 2010.
If you have used the service as defined above and have not reached your agreed target weight in the time specified, you must contact us within 7 days of this date to get your refund.