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Visitor survey
Thank you for visiting our site. We hope you found it enjoyable. We value your feedback and would appreciate it if you can take a few minutes to answer some short questions so that we can ensure we meet your and other visitor's needs.
Profiling
1. Please select your gender:
Male
Female
2. Please indicate your age:
18-29 yrs
30-39 yrs
40-49 yrs
50-59 yrs
60-69 yrs
70+
3. Where did you hear about Tesco Diets?
In a Tesco store
Tesco.com website
In a magazine
In a newspaper
Search engine i.e. Google, Bing etc
On TV
On the radio
Other online advertising
From a friend/recommendation
Other
Comment:
4. Why did you visit Tesco Diets? Please select the statement that most applies to you:
I want to lose weight
I want to improve my health
I am looking for a specific diet plan
I was just browsing
Other
Comment:
5. Which of the following diet services have you used, are familiar with or likely to try again?
Weight Watchers
Familiar With
Have Used
Rosemary Conley
Familiar With
Have Used
Weight Loss Resources
Familiar With
Have Used
Slimming World
Familiar With
Have Used
My Special K
Familiar With
Have Used
Sainsburys Diets
Familiar With
Have Used
Alli
Familiar With
Have Used
6. Would you be more likely to try one of the following rather than Tesco Diets?
Weight Watchers
Rosemary Conley
Weight Loss Resources
Slimming World
My Special K
Sainsburys Diets
Alli
Can you tell us why they are more suited to your needs?
Having visited Tesco Diets please select your level of agreement with the following statements:
7. Tesco Diets can help me lose weight
Strongly agree
Agree
Neither
Disagree
Strongly disagree
Tesco Diets can help me lose weight
Could you explain why you disagree with this statement?
Please tell us why you disagree/strongly disagree?
8. Tesco Diets can help me improve my health
Strongly agree
Agree
Neither
Disagree
Strongly disagree
Tesco Diets can help me improve my health
Could you explain why you disagree with this statement?
Please tell us why you disagree/strongly disagree?
9. Tesco Diets has a diet plan that will meet my needs
Strongly agree
Agree
Neither
Disagree
Strongly disagree
Tesco Diets has a diet plan that will meet my needs
Could you explain why you disagree with this statement?
Please tell us why you disagree/strongly disagree?
Price
10. Would you agree that Tesco Diets offers value for money?
Strongly agree
Agree
Neither
Disagree
Strongly disagree
Product or Service
11. From the list of our products and services below, of which you are aware, how relevant do you feel they are to you?
Relevant to you
Not aware of
Very relevant
Relevant
Neither
Irrelevant
Very Irrelevant
Personalised diet plans
Aware of
Relevant to you
Family-friendly options
Aware of
Relevant to you
Mobile access
Aware of
Relevant to you
Private online weigh-in
Aware of
Relevant to you
Expert motivational support team
Aware of
Relevant to you
Fitness programme
Aware of
Relevant to you
Useful shopping list
Aware of
Relevant to you
Option to have your diet delivered to your door
Aware of
Relevant to you
Member community
Aware of
Relevant to you
Nutritional expertise
Aware of
Relevant to you
Social Media
Other
Navigation
12. How easy was it to find the information that you were looking for?
Very easy
Easy
Neither easy nor difficult
Difficult
Very difficult
Please tell us what you were looking for so that we can make it easier for you to find it in the future:
Conversion
13. Do you intend to subscribe to Tesco Diets?
Yes
No
What is preventing you from joining at this time?
I am not ready to commit just yet
I have an event coming up and will join afterwards
Other
Could you provide us with your email address to assist us in finding out why you havent joined and what we can do to improve our service for you?
Please explain:
Please explain:
Please explain:
Please explain:
Please explain:
Please explain:
Please explain:
Location was an issue for me (2)
I live abroad and can't follow the plans
Products not available where I live
Other
Please explain:
Overall NPR
14. How satisfied are you with our service overall?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
15. Have you any suggestions for improving the service?
16. Would you recommend us to a friend?
Yes
No